The loss of service was due to rodent damage to some underground cabling,” it said. “On Monday morning our engineers were on site as soon as possible and worked at the highest priority to repair the damage, with service restored early evening on Monday….
“Further damage was incurred on Tuesday afternoon and our engineers returned to repair the damage,” said Virgin Media. “We’ve now put additional measures in place to prevent further damage to our cables to avoid further disruption for our customers. We’re extremely sorry for any inconvenience caused.
Via eWEEK Europe UK.